Privacy policy

Last updated: 8 October 2026

Who the controller is

The data controller is UDG GROUP S.R.L., CUI 55006345, J2026041323007, with its registered office at Sat Dărmănești, Com. Dărmănești, nr. 739, Suceava County, 727155, Romania. For any question about your data, email us at [email protected].

What data we process

By email: your email address, your name and any other data you choose to include in your message or its attachments.

Technical logs: our servers and our security and delivery provider may record your IP address, browser type, date and pages visited, to operate and protect the website.

Why, and on what legal basis

To respond to your message and, at your request, to take steps prior to entering into a contract (Art. 6(1)(b) GDPR).

To protect the website against abuse and keep records of business correspondence, based on our legitimate interest (Art. 6(1)(f) GDPR).

What we do not do

• We do not sell or rent personal data.
• We do not use data for advertising, profiling or automated decision-making.
• We do not send marketing communications without your consent.
• We do not pass the content of messages to analytics tools.

Visitor measurement

The website currently uses no analytics tools. If we introduce visitor measurement, we will use a solution that sets no cookies and collects no personal data, and we will update this page.

How long we keep data

We keep messages and correspondence for as long as needed to handle them and any engagement that follows, usually for no more than 24 months after the last communication, unless the law requires a different period. Technical logs are kept for short periods set by our hosting and security providers.

Who has access

Data is accessed by UDG Group and by the providers that operate hosting, email and website protection on our behalf, under contract. We disclose data to authorities only when the law requires it. If a provider processes data outside the European Economic Area, the transfer is made with the safeguards required by the GDPR.

Your rights

You have the right of access, rectification, erasure, restriction, portability and objection, under the conditions set by the GDPR. You can write to us at [email protected]. You also have the right to lodge a complaint with the Romanian data protection authority, the National Supervisory Authority for Personal Data Processing (ANSPDCP, www.dataprotection.ro).