Technology for operations

IT project management

We coordinate your company's IT projects from requirements through to launch and handover. We work with your internal team and your suppliers, keep track of the plan, risks and quality, and report to management in terms it can act on.

What you receive

  • Requirements document and acceptance criteria
  • Phases, deadlines, resources and dependencies
  • Meetings, tracking of deliverables and scope changes
  • Documented risks, issues and decisions

When it helps

  • The company is implementing a new application, ERP, CRM or platform.
  • You work with several suppliers and nobody coordinates the whole.
  • An IT project is running late or over budget and the reasons are no longer clear.
  • Management needs an accurate picture of where the project stands.

Activities and deliverables

  • Requirements and scope

    Requirements document and acceptance criteria

  • Project plan

    Phases, deadlines, resources and dependencies

  • Supplier coordination

    Meetings, tracking of deliverables and scope changes

  • Risk and decision log

    Documented risks, issues and decisions

  • Acceptance testing

    Test scenarios and coordination of user testing

  • Launch and handover

    Launch plan, training and documentation

What we aim for

The objectives of the engagement, not guaranteed results.

  • Clear requirements, agreed before development starts.
  • A realistic plan with known risks.
  • Coordinated suppliers and timely decisions.
  • A controlled launch and handover, with documentation.

What the result depends on

The outcome depends on clear objectives, timely decisions by the company, supplier capacity and the internal team's availability for testing and acceptance.

Responsibilities and limits

What UDG Group does

  • Coordinate the project and the teams involved.
  • Keep the plan, risks and decisions up to date.
  • Prepare and coordinate acceptance testing.
  • Report to management at the agreed frequency.

What stays with your company

  • Appoints a project owner on the company's side.
  • Makes decisions on scope, budget and priorities.
  • Makes users available for testing.

What is not included

  • Suppliers' contractual liability for their own deliverables.
  • Licences and supplier costs.
  • The development work itself, unless contracted separately.

Support for implemented systems

Steps

  1. Initiation

    Objectives, scope, stakeholders and success criteria.

  2. Planning

    Requirements, plan, budget and risks.

  3. Execution and control

    Coordination, tracking and change management.

  4. Testing and launch

    Acceptance, launch and training.

  5. Closure

    Handover, documentation and lessons learned.

What affects timing and cost

Scope, timing and cost are agreed in writing before any work starts.

  • The duration and complexity of the project.
  • The number of suppliers and teams involved.
  • How often reporting and meetings take place.
  • Whether requirements analysis or testing is included.

Frequently asked questions

Can you coordinate our existing suppliers too?

Yes. We coordinate the project regardless of who delivers each component, with the company's agreement and within the limits of existing contracts.

Do you also handle the development?

We can, through our web platforms and applications service. Project management can also stand on its own when another supplier is building the system.

Discuss this service

Tell us briefly about the context: your deadline, what you already have in place and the result you are aiming for.

We treat every enquiry with discretion. We can sign a mutual NDA before discussing sensitive information.

Email

[email protected]

Discuss this service

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What happens next. We reply by email to arrange an initial conversation. If an assessment is needed, you receive its scope, timing and cost in writing first.

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