Microsoft 365 and digital infrastructure
We configure and organise Microsoft 365 around the way your company works: email, documents, identity and access, secured and easy to manage. This includes migrating email and documents, multi-factor authentication and clear access rules.
What you receive
- Inventory of accounts, licences, domains and data
- Domain, accounts, baseline policies and administration
- Exchange Online, mailbox migration, SPF, DKIM, DMARC
- Multi-factor authentication, roles, conditional access where appropriate
When it helps
- Email and documents sit on personal accounts or on different services.
- There is no multi-factor authentication or control over access.
- Documents are scattered across email, USB drives and laptops.
- There is no clear access process for joiners and leavers.
Activities and deliverables
Current state assessment
Inventory of accounts, licences, domains and data
Tenant configuration
Domain, accounts, baseline policies and administration
Email and migration
Exchange Online, mailbox migration, SPF, DKIM, DMARC
Identity and access
Multi-factor authentication, roles, conditional access where appropriate
SharePoint and Teams
Library and team structure, permissions
Documentation
Administration guide and user rules
What we aim for
The objectives of the engagement, not guaranteed results.
- Accounts, email and documents on company-owned infrastructure.
- Controlled access to sensitive information.
- A security baseline your clients can verify.
What the result depends on
Implementation depends on the Microsoft licences purchased, administrator access to the domain and existing accounts, the volume and quality of data to migrate and the company's approval of access policies.
Responsibilities and limits
What UDG Group does
- Configure and migrate.
- Apply the agreed security settings.
- Document the configuration.
- Provide administration support, if agreed.
What stays with your company
- Purchases the right licences.
- Appoints an internal owner.
- Approves the access policies.
What is not included
- Round-the-clock security monitoring (SOC).
- Technical support for physical equipment, unless agreed.
- Microsoft licences, which are purchased separately.
Steps
Assessment
What exists, what needs moving, what the risks are.
Plan
Target configuration, timeline, impact on the team.
Implementation
Configuration, migration and security hardening.
Organisation
SharePoint, Teams and working rules.
Handover
Documentation and, optionally, ongoing administration.
What affects timing and cost
Scope, timing and cost are agreed in writing before any work starts.
- The number of users and mailboxes.
- The volume of data to migrate.
- The complexity of permissions.
- Whether monthly administration is included.
Frequently asked questions
What size of company is this for?
Small and mid-sized companies, from a few users to a few hundred, that want an orderly, secure set-up without a large in-house IT department.
Do you migrate existing email?
Yes, from most email providers, with planning to avoid disruption.
What is multi-factor authentication?
In addition to a password, the user confirms sign-in with a second factor, usually a phone app. It is one of the most effective measures against account takeover.
Related services
Discuss this service
Tell us briefly about the context: your deadline, what you already have in place and the result you are aiming for.
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