How we work
Engagements start simply and become formal only once the scope is clear. Every stage has an outcome, an owner and an acceptance criterion.
Stages of an engagement
Initial conversation
We understand your situation, deadline and what already exists. We tell you plainly whether and how we can help.
Assessment
We review documents, requirements or the market and you receive a written report: what is missing, what to prioritise and what implementation involves.
Fixed-scope project
We deliver a clear output, for example a prequalification submission, a bid or a set of procedures, with responsibilities agreed from the start.
Ongoing engagement
Where it makes sense, we continue monthly: commercial development, bids, operational coordination or support for the systems we implemented, under agreed terms.
Engagement models
We choose the right format together. Terms for each are agreed in writing.
Initial conversation
A conversation to understand the need and establish whether we are a good fit. It does not include document review or detailed recommendations.
Paid assessment
A defined review with a written report and action plan. Scope, timing and cost are agreed beforehand.
Fixed-scope project
A clear deliverable, with agreed deadline and cost. Suitable for prequalification submissions, bids, documentation, websites, platforms or automation.
Monthly engagement
A monthly workload for commercial development, bids, fractional operations management or support for the systems we implemented, under agreed terms.
Support after implementation
For the systems we have implemented, we can stay involved after launch. The scope, hours and cost of support are set out in the contract.
What it includes
- Updates and fixes for the systems we implemented
- Adjustments to configurations, processes and documents as the company changes
- Backup checks for systems we host, where agreed
- Assistance on request, within the hours and terms set out in the contract
What it does not include
- Round-the-clock monitoring or intervention outside the agreed hours
- Guaranteed response times, unless explicitly set out in the contract
- Running the company's entire IT infrastructure
Working principles
Verified information
We do not invent data, references or figures. Anything that cannot be confirmed is flagged and clarified.
Clear accountability
Every deliverable has an owner and an acceptance criterion. Declarations and decisions remain the company's.
Confidentiality
We work under non-disclosure agreements and never use one client's information for another.
Technology with human review
We use automation and AI for speed and volume, and people check the output before it is used.
Frequently asked questions
Do you sign NDAs?
Yes, before receiving any documents or internal information, on our template or yours.
Can we start directly with a project, without an assessment?
Yes, if the scope is already clear, for example a prequalification submission with known requirements. An assessment is recommended when the problem is not yet well defined.
Discuss your company's situation
Send us a few details about what you want to build or improve.
We treat every enquiry with discretion. We can sign a mutual NDA before discussing sensitive information.
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